I placed an order with this company...Walk Fit America. I ordered 2 pr. of orthothotics. They "promptly" debited my bank account for over $59. The product was not as expected and I returned it within 2 weeks.....I am still waiting on a refund. They keep telling me I will receive it within 3-3 business days each time I call. And the worst part is that you cannot understand a word! The customer service reps speak very broken English. I asked to talk to a manager and was told that I could not. Not exactly good customer service.


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1. Written by sam, on 25-07-2009 16:15

WALKFIT/WALKFIT PLATINUM 100 % SCAM,OREDER 2 MONTH AGO NEVER RECEIVE 

"STAY ALWAY! SAVE YOUR MONEY"

2. Written by Anna, on 04-07-2009 02:41

Total Scam, 

I got my Walkfit insoles about 3 weeks ago and now they are charging me $44.85 for the joint formula. 

I called them up and they told me that I clicked yes on the internet about the formula and that I would have to cancel it and they would not give my money back. They also said you should have already gotten your second shipment and I told them I have not received it. Then they said to wait 5 to 7 buisness days. Well I reported it to my bank and told them that I dispute the charges and they are trying to get the money back. I am also canceling my debit card so they can not charge me anymore. What a big scam

3. Written by jesse, on 25-05-2009 09:21

I was ready to order a pair of insoles but after I red the comments about this company I decided stay away of headaches.

4. Written by Donald, on 17-08-2008 19:31

I ordered 2 insoles , but recieved pills after 4 weeks have not recieved insoles. Can not understand any one on phone and can't get any response to emails. Piss poor customer service. Stay away!!!!!!!!!

5. Written by Haley, on 13-08-2008 10:59

Exactly the same issue! They have Arab speaking representatives who can't even converse well!!!! I should have read ALL the negative reviews before purchasing from them! They are MISLEADING their customers! Not recommended to online shoppers! POOR quality customer service!

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